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- 01.01-introduction.mkv 33.0 MB
- 01.02-what_is_kano_analysis-an_introduction.mkv 47.6 MB
- 01.03-case_study-introduction.mkv 12.5 MB
- 01.04-case_study-introduction_of_the_imf_bank.mkv 37.9 MB
- 01.05-case_study-ethans_introduction.mkv 37.5 MB
- 02.01-dissatisfiers_or_basic_needs.mkv 18.5 MB
- 02.02-satisfiers_or_performance_needs.mkv 12.7 MB
- 02.03-delighters_or_excitement_needs.mkv 23.2 MB
- 02.04-case_study_exercise.mkv 16.0 MB
- 02.05-section_2_conclusion.mkv 10.1 MB
- 03.01-the_kano_analysis_grid-basic_requirements.mkv 27.4 MB
- 03.02-the_kano_analysis_grid-performance_requirements.mkv 8.7 MB
- 03.03-the_kano_analysis_grid-delighter_requirements.mkv 7.9 MB
- 03.04-the_kano_analysis_grid-additional_requirement.mkv 10.2 MB
- 03.05-the_kano_analysis_grid-summary.mkv 12.7 MB
- 04.01-why_use_the_kano_questionnaire.mkv 15.2 MB
- 04.02-functional_and_dysfunctional_forms_of_the_kano_questionnaire.mkv 34.8 MB
- 04.03-choices_for_each_kano_question.mkv 13.9 MB
- 05.01-introduction_to_the_kano_evaluation_table.mkv 14.3 MB
- 05.02-use_of_kano_evaluation_table-an_example.mkv 11.1 MB
- 05.03-the_kano_evaluation_table-what_did_we_learn_so_far.mkv 11.0 MB
- 05.04-the_kano_tabulation_form.mkv 16.9 MB
- 06.01-step_01-make_a_list_of_potential_customer_needs.mkv 25.2 MB
- 06.02-step_02-convert_customer_voices_to_requirements.mkv 30.5 MB
- 06.03-step_03-develop_a_kano_questionnaire.mkv 14.8 MB
- 06.04-step_04-test_the_questionnaire.mkv 43.9 MB
- 06.05-step_05-administer_the_questionnaire.mkv 43.8 MB
- 06.06-step_06-process_the_results.mkv 15.3 MB
- 06.07-step_07-analyze_the_results.mkv 14.7 MB
- 06.08-step_07-tool_tip.mkv 14.8 MB
- 07.01-advantages_and_disadvantages_of_kano_analysis.mkv 21.0 MB
- 08.01-concluding_the_program.mkv 28.2 MB
- 9781803242866_Code.zip 542.5 KB
- Torrent downloaded from Demonoid.txt 35 bytes
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