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Details for:
Kihn M. Customer 360. How Data, AI, and Trust Change Everything 2024
kihn m customer 360 how data ai trust change everything 2024
Type:
E-books
Files:
1
Size:
11.9 MB
Uploaded On:
Nov. 17, 2024, 7:12 p.m.
Added By:
andryold1
Seeders:
2
Leechers:
2
Info Hash:
A3144169898359FDD3D1F71A34543C5AB29AEAE9
Get This Torrent
Textbook in PDF format Become more competitive by developing a superior customer experience through data, AI, and trust - and get your organization ready for AI agents like Agentforce Customer 360: How Data, AI, and Trust Changes Everything delivers key insight and vision on using emerging technologies to delight customers and become more competitive by providing a superior customer experience. Find out why AI agents like Agentforce need a strong foundation of customer data. This book helps readers attract and engage their customers across channels and throughout their journey, from acquisition and onboarding, through service, upsell, retention, and win-back. To demonstrate the influence and importance of these ideas, this book contains a multitude of real-world case studies from companies in a range of industries, with business models, and at various stages of digital maturity. Readers will learn about: Using exciting technologies like AI and GPT while building a commitment to ethical use, safety, and privacy through secure guardrails Getting ready to use exciting emerging technologies like AI agents and autonomous AI Organizing data around customers, prospects, and accounts―even if that data comes from many different sources in different formats Making new technologies an extension of your existing data investments so that both work better Choosing a strategy and implementation plan to minimize time-to-value and ensure success weighing build, buy, or partner Handling internal stakeholders and dealing with change in a way that benefits the business For business leaders, executives, managers, and entrepreneurs, Customer 360: How Data, AI, and Trust Changes Everything is an essential read to understand and connect technology, people, processes, and strategy―truly the future of customer engagement―and leave competitors wondering what just happened
Get This Torrent
Kihn M. Customer 360. How Data, AI, and Trust Change Everything 2024.pdf
11.9 MB
