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eisner h managing complex systems thinking outside box 2005

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Textbook in PDF format Nine innovative methods to think outside the box and solve complex system problems Managing Complex Systems provides specific tools and guidance needed to be a more creative and innovative thinker. Following the author's methodology, the reader will be better able to devise and implement nontraditional solutions to seemingly intractable complex problems. By challenging the reader to think in new and creative ways, the book offers a road map to success, whether measured in terms of competitive advantage, greater market share, improved productivity, or higher profits, all based upon better solutions to difficult problems. The first four chapters set the foundation for creative thinking by exploring the nature of large-scale systems and complexity, thinking inside and outside the box, and examples of how an inventive mind solves problems in both management and scientific domains. Subsequent chapters address nine focused methods that the author has formulated to help the reader think outside the box: * Broaden and generalize * Crossover * Question conventional wisdom * Back of the envelope * Expanding the dimensions * Obversity * Remove constraints * Thinking with pictures * Systems approach Real-life examples are provided for each method that demonstrate how the approach enhances problem solving and decision making in system development and management. Following the discussion of the nine methods, the author examines group decision making as well as additional creative thinking procedures devised by other researchers, including references that assist in exploring these methods in greater detail. The author ends with a wrap-up chapter that includes a test to help readers practice their tendencies toward creative thinking skills and action with respect to solving real-world problems. The nine methods discussed in this book have broad applicability and can be used successfully by managers with a wide range of responsibilities in business and technology. For anyone who is tired of the same old approach with the same old results, this book is essential reading. Systems and Thinking Building and Managing Complex Systems Some Results of Thinking Outside the Box Thinking in Relation to Specific Issues Building and Managing Systems Some Basics of Systems Engineering Some Basics of Project Management Complex Systems System of Systems Engineering Problems to Ponder Problem Areas: Systems Problem Areas: People Problem Areas: Software Problem Areas: Management The Inventive Mind Management Thinking Scientific and Technical Thinking Not Everyone Is an Einstein (Or Needs To Be) The Next Nine Chapters Perspective 1: Broaden and Generalize Architecting a Complex System Using Functional Decomposition to Explore Strategies System of Systems Engineering IBM’s View of the World Haloid’s Bold Steps From PERT to GERT to Stochastic Networks Reinventing Yourself Summary: A Meeting Perspective 2: Crossover Peoplesoft Software Reuse Developer Off-the-Shelf Systems Accounting Firm Consultation Building and Managing New Systems Summary: A Meeting Perspective 3: Question Conventional Wisdom Large and Complex Government Systems Conventional Wisdom Changes with the Times More Challengeable Conventional Wisdom Summary: Two Meetings Perspective 4: Back of the Envelope What Can Fit on the Back of an Envelope? Some Examples of Back-of-the-Envelope Results Constructing What’s on the Back of the Envelope What Does It All Mean? Summary: A Meeting Perspective 5: Expanding the Dimensions Another Look at Architecting The Morphological Box Have You Visited Flatland? Functions of Many Variables The Movie Camera A Multifunctional Device A Multifunctional House Where Do Elevators Belong? Where Are Airplanes Supposed to Fly? The Grand Unified Theory The Spreadsheet Revisited Summary: A Meeting Solution to the Matchstick Problem Perspective 6: Obversity Thirty-Six Ways to Fail Top Dozen Obversities Summary: A Meeting Perspective 7: Remove Constraints Typical System Constraints Internal and External Constraints Summary: A Meeting Perspective 8: Thinking with Pictures Visual Thinking Information Flow A Different Representation of a House General Process Flowchart The Parameter Dependency Diagram Interface Diagram Other Types of Diagrams Architectural Views Summary: A Meeting Perspective 9: The Systems Approach Seven Essential Elements The Breadth of System Considerations The Persistence of Alternatives Building a System Architecting a System Additional Views of Architectures Another Government Perspective Summary: A Meeting Thinking in Groups The Delphi Process Groupthink de Bono and His Thinking Hats Advocacy vs. Inquiry SAST Team Syntegrity Facilitation Self-Directed Work Teams Synectics No More Teams: Collaboration Widening the Circle de Bono and Lateral Thinking TRIZ Thinking Like Leonardo The Art of Problem Solving Einstein Breakthrough Thinking Creativity Cogito Ergo Sum Thinking About the Future Thinking for a Change Some Genius Attributes Systems Thinking Final Thoughts and a Test More Extraordinary Thinkers Is There Life Outside the Box? Test Yourself Final Words

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