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Details for:
Delivering Happiness by Tony Hsieh EPUB
delivering happiness tony hsieh epub
Type:
E-books
Files:
2
Size:
403.8 KB
Uploaded On:
Nov. 29, 2020, 7:46 p.m.
Added By:
zakareya
Seeders:
1
Leechers:
0
Info Hash:
D3F1C76E036E9BC3BB5857E1D8B9F8A7FE219497
Get This Torrent
xx Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh EPUB In this, his first book, Tony Hsieh - the widely admired CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand. He starts with the "Why" in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos "Core Values" - such as "Deliver WOW through Service", "Create Fun and A Little Weirdness", and "Build a Positive Team and Family Spirit" - and explains how you and your colleagues should come up with your own. Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as their philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's number-one priority is company culture and his belief that once you get the culture right, everything else - great customer service, long-term branding - will happen on its own. Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work - and to making a difference in their communities and the world. xx
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Delivering Happiness_ A Path to Profits, Passion, and Purpose by Tony Hsieh.epub
402.8 KB
free audiobook version.txt
1015 bytes
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